FAQs
Q: How long have you been in business?
A: It's official---Mutt Mitt® is the oldest, independent supplier of dog waste bags and dog waste stations in the USA! Since 1989, customers have depended on Mutt Mitt® for the highest quality products. Same day shipping, always. We've been in business for over 32 years, so be 100% confident when you choose Mutt Mitt® .
Q: How can I contact you?
A: Mon-Fri: 9a-7p ET, 6a-4p PT
tel: 800.697.6084
email: cs4@muttmitt.com
fax: 859.689.5511
Q: Is it easy to start doing business with Mutt Mitt®?
A: It's so easy. Place your order by phone, email or online. Simply order, use credit card and your order ships, today.
The Mutt Mitt® warehouse is fully stocked and we ship every order the same day, so you never have to overstock your inventory.
Q: How fast do you ship?
A: All orders received by 6 pm EST are shipped the SAME DAY.
Q: How fast will my order arrive?
A: Northeast/Mid Atlantic 4-5 days, Southeast/Mid West 3-4 days, Southwest, West, Northwest 1-3 days.
Q: Can you ship anywhere?
A: We ship to all 50 states and Canada. Contact us, if you would like to discuss an export order to anywhere in the world.
Q: Why are your products so important to retailers:
A: Mutt Mitts are used by Cities, Apartments, Campgrounds, Airports, Marinas, Vet Clinics and thousands of commercial locations nationwide. Millions of pet parents have already experienced the Mutt Mitt difference. They already know the product and will enjoy the convenience of purchasing from their local pet store.
If you have a question, please call, email or use the Contact Us form. Thank you.